Ismara Alabaster Brass Vertical White Pendant Light
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Free Shipping & Returns: Free Shipping On all orders
Ismara Alabaster Brass Vertical White Pendant Light
Ismara Alabaster Brass Vertical White Pendant Light
Step into a realm of understated elegance with the Alabaster Brass Vertical White Pendant Light. This exquisite lighting piece is a harmonious blend of natural beauty and refined craftsmanship, designed to elevate the atmosphere of any interior space.

Soft Glow
The alabaster shade diffuses light like morning mist, casting a serene, ambient radiance that wraps your space in tranquil warmth.

Sleek Sophistication
When unlit, the brass frame’s polished curves and matte alabaster create a sculptural elegance.
Suitable for various spaces
Whether placed in your living room, bedroom, or kitchen, it brings timeless sophistication and warm, ambient lighting to any space.





Key Feature Highlights
Specifications

| Specification | Detail |
|---|---|
| Material | Brass, Alabaster |
| Light source | Integrated LED |
| Power | 12W |
| Voltage | AC 110-240V |
| Alabaster Colour | White |
| Process | Cutting, Polishing, Mould |
| Control Method | push button switch (not dimmable) |
| Note | We provide 150cm / 59″ wires. Can be extended upon request. |
FAQs
1. Do you ship to my country?
We ship worldwide to over 180 countries. You can select your shipping destination at the cart page of our website. If you are not sure about it, do not hesitate to contact us at [email protected]
2. What payment methods does atEASE accept?
PayPal, Credit Card and Klarna.
3. Can I change or cancel my order?
Of course you can! We support cancellation without reason within two days of placing an order. If you would like to change or cancel your order, please inform us by email as soon as possible. >>Please see our Return & Refund Policy for more details.
1. If I don't like the item, can I return it and get a refund?
Yes, you can apply for a return within 14 days of the receipt of the item, on any item that has not been used, in its original box and in resalable condition (excluding customized products, bulbs, three same items or more).
>>Please see our Return & Refund Policy for more details.
2. What if I receive a damaged item?
In case you have received a damaged item, please email us at [email protected] within 48 hours of delivery and attach clear pictures of the damage. Broken glass, or dented shades or frames are not considered as defective item and cannot be returned.
In such a case, we will provide a new replacement for glass or shades at no additional charge. If you do not accept the exchange and want to return the item, the order will be treated as a return. Please arrange the shipment of return and this shipping costs is borne by you. Once confirmed by us, you will receive a refund (not including express shipping charges).
3. What if I receive a wrong item?
In case you have received a wrong item, please email us at [email protected] within 7 days of delivery and attach clear pictures of the item and its package. We will process your claim, and you will be contacted about the exchange or return as soon as possible.
4. When will I receive the refund?
Where is the refund back?
After receiving your return, we will send you an email within 2 days to confirm the refund. Refunds will be returned to your original payment account. The processing time of PayPal 2-3 days.
1. When will the item be shipped?
Mostly, we will arrange shipment within 14 working days after receiving your order. If there are special circumstances, we will notify you by email.
2. When will I receive the item?
We offer a wide range of shipping methods. They vary in processing times and shipping times. >>Please see our Shipping Policy for more details. Please note: Due to the global COVID-19 pandemic, delivery delays may occur with some of our suppliers and carriers.
3. What shipping methods do you offer?
EMS, 4PX. We have a wide range of shipping methods with different delivery time.
4. Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking code. Enter the tracking code at this website: https://www.17track.net. You can also contact us at [email protected] for the latest logistics information.
Shipping & Returns
🚚 Shipping Information
- Free shipping available on eligible orders.
- Orders are processed within 2–10 business days.
- Standard delivery typically takes 2–5 weeks after dispatch.
- Once shipped, a tracking number will be provided via email.
- In the rare event of a significant delivery delay, compensation may be offered according to our shipping policy.
↩️ Returns & Refunds
- Returns can be requested within 14 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Return shipping costs are the responsibility of the customer.
- Refunds are issued to the original payment method after the returned item has been inspected and approved.
- Processing time:
- PayPal: 1–2 business days
- Credit Cards: 3–5 business days
🔧 Damaged or Incorrect Items
- If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos.
- We will work with you to provide replacement parts, a replacement product, or another suitable solution.
⚠️ Please Note
- Customized items, light bulbs, and certain special-order products may not be eligible for return.
- Orders may be modified or cancelled within 24 hours of purchase before processing begins.
Please refer to our full Shipping & Return Policies for complete terms and conditions.
View Full Policies: Shipping Policy | Returns & Refund Policy
Read FAQs
How long is the delivery time?
Delivery time = Process time ( order preparation )+ Shipping time.In most cases, we will process and arrange shipment within 2-10 working days after receiving your order. Shipping time is 2-5 weeks, for the same country, shipping time varies from region to region.
If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected]
Can I track my order?
Click on this link https://www.17track.net/en and enter the tracking number.<>brYou can also contact our customer service team [email protected] for the latest logistics information.
How do I cancel an order?
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).


