Regular Price
€1,999.00
Sale Price
€1,999.00
Regular Price
€0.00
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Free Shipping & Returns: Free Shipping On all orders
Regular Price
€1,999.00
Sale Price
€1,999.00
Regular Price
€0.00
Description
Reviews
Shipping & Returns
Shipping & Returns
🚚 Shipping Information
- Free shipping available on eligible orders.
- Orders are processed within 2–10 business days.
- Standard delivery typically takes 2–5 weeks after dispatch.
- Once shipped, a tracking number will be provided via email.
- In the rare event of a significant delivery delay, compensation may be offered according to our shipping policy.
↩️ Returns & Refunds
- Returns can be requested within 14 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Return shipping costs are the responsibility of the customer.
- Refunds are issued to the original payment method after the returned item has been inspected and approved.
- Processing time:
- PayPal: 1–2 business days
- Credit Cards: 3–5 business days
🔧 Damaged or Incorrect Items
- If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos.
- We will work with you to provide replacement parts, a replacement product, or another suitable solution.
⚠️ Please Note
- Customized items, light bulbs, and certain special-order products may not be eligible for return.
- Orders may be modified or cancelled within 24 hours of purchase before processing begins.
Please refer to our full Shipping & Return Policies for complete terms and conditions.
View Full Policies: Shipping Policy | Returns & Refund Policy
Read FAQs
How long is the delivery time?
Delivery time = Process time ( order preparation )+ Shipping time.In most cases, we will process and arrange shipment within 2-10 working days after receiving your order. Shipping time is 2-5 weeks, for the same country, shipping time varies from region to region.
If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected]
Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.<>brYou can also contact our customer service team [email protected] for the latest logistics information.
Click on this link https://www.17track.net/en and enter the tracking number.<>brYou can also contact our customer service team [email protected] for the latest logistics information.
How do I cancel an order?
You can cancel your order for free within 48 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
Payment options:
